Getting Recognized as a Practice Manager: Your Path to Career Growth
Let's face it: being a practice manager is often a thankless job. You're the one who ensures the front desk runs smoothly, the billing team stays on track, and patients leave happy, even when chaos erupts behind the scenes. But despite being the backbone of the practice, your work often goes unnoticed.
Here's the truth: to advance in your career, you need to take the reins in highlighting your value. The good news? It's absolutely possible. Here are six actionable steps to get the recognition and rewards you deserve.
1Quantify Your Impact
Don't let your contributions get buried in the day-to-day grind. Track metrics that demonstrate the value you bring. Examples:
- Reduced claim denials by X% over six months.
- Implemented a solution that saved X hours of staff time weekly.
- Improved patient satisfaction scores by X%.
When you can point to measurable outcomes, it's hard for anyone to ignore your impact. Make sure you keep a record of these impactful actions and be too shy to self-promote!
2Communicate Wins Proactively
Don't wait for your boss to ask for an update. Proactively share wins with leadership in a way that ties your achievements to the practice's goals. For example:
"By streamlining our pre-visit workflows, we've increased upfront collections by 20%, which means fewer billing headaches down the line for the team."
Even a quick email or a slide in the next staff meeting can go a long way.
3Build Strong Relationships Across Teams
Recognition often comes from being seen as indispensable by everyone—not just your boss. Build bridges with clinicians, front desk staff, and even vendors. When people across the organization recognize your value, they'll advocate for you when it counts.
4Ask for Feedback—and Opportunities
Request regular feedback on your performance and ask about growth opportunities. Use reviews or one-on-ones to position yourself for advancement:
"What skills should I develop to take on more responsibility?"
"Are there leadership opportunities where I can make an even bigger impact?"
Managers notice people who take initiative for their own growth.
5Celebrate the Team's Successes
Ironically, one of the best ways to get recognized as a leader is to share the spotlight. When you elevate your team and give them credit for their work, leadership will see you as someone who fosters collaboration and morale—key traits of a great manager.
6Take Initiative in Practice Growth
Growth doesn't always come from big, flashy projects. As a practice manager, focus on refining the small, everyday tasks that make a difference. Look for opportunities to:
- Improve the patient experience by streamlining workflows or simplifying communication.
- Suggest new technologies that can save time or improve accuracy.
- Train staff to enhance their skills and make processes more efficient.
- Implement efficiencies that reduce overhead costs.
Are You Ready To Take the Reins and Grow?
Your work is critical to the success of your practice. By tracking your contributions, sharing your wins, and advocating for your growth, you can ensure your hard work doesn't go unnoticed, and set yourself up for the recognition and career advancement you deserve.
What is Pledge Health?
Pledge is an AI assistant that integrates with your EHR to automate pre-visit tasks, saving your team 50+ hours weekly. From benefits verifications and coordination of benefits to patient cost estimations, Pledge frees up your staff for more strategic work and ensures 95%+ of patient payments are collected upfront.
Learn more
Getting Recognized as a Practice Manager: Your Path to Career Growth
Let's face it: being a practice manager is often a thankless job. You're the one who ensures the front desk runs smoothly, the billing team stays on track, and patients leave happy, even when chaos erupts behind the scenes. But despite being the backbone of the practice, your work often goes unnoticed.
Here's the truth: to advance in your career, you need to take the reins in highlighting your value. The good news? It's absolutely possible. Here are six actionable steps to get the recognition and rewards you deserve.
1Quantify Your Impact
Don't let your contributions get buried in the day-to-day grind. Track metrics that demonstrate the value you bring. Examples:
- Reduced claim denials by X% over six months.
- Implemented a solution that saved X hours of staff time weekly.
- Improved patient satisfaction scores by X%.
When you can point to measurable outcomes, it's hard for anyone to ignore your impact. Make sure you keep a record of these impactful actions and be too shy to self-promote!
2Communicate Wins Proactively
Don't wait for your boss to ask for an update. Proactively share wins with leadership in a way that ties your achievements to the practice's goals. For example:
"By streamlining our pre-visit workflows, we've increased upfront collections by 20%, which means fewer billing headaches down the line for the team."
Even a quick email or a slide in the next staff meeting can go a long way.
3Build Strong Relationships Across Teams
Recognition often comes from being seen as indispensable by everyone—not just your boss. Build bridges with clinicians, front desk staff, and even vendors. When people across the organization recognize your value, they'll advocate for you when it counts.
4Ask for Feedback—and Opportunities
Request regular feedback on your performance and ask about growth opportunities. Use reviews or one-on-ones to position yourself for advancement:
"What skills should I develop to take on more responsibility?"
"Are there leadership opportunities where I can make an even bigger impact?"
Managers notice people who take initiative for their own growth.
5Celebrate the Team's Successes
Ironically, one of the best ways to get recognized as a leader is to share the spotlight. When you elevate your team and give them credit for their work, leadership will see you as someone who fosters collaboration and morale—key traits of a great manager.
6Take Initiative in Practice Growth
Growth doesn't always come from big, flashy projects. As a practice manager, focus on refining the small, everyday tasks that make a difference. Look for opportunities to:
- Improve the patient experience by streamlining workflows or simplifying communication.
- Suggest new technologies that can save time or improve accuracy.
- Train staff to enhance their skills and make processes more efficient.
- Implement efficiencies that reduce overhead costs.
Are You Ready To Take the Reins and Grow?
Your work is critical to the success of your practice. By tracking your contributions, sharing your wins, and advocating for your growth, you can ensure your hard work doesn't go unnoticed, and set yourself up for the recognition and career advancement you deserve.
What is Pledge Health?
Pledge is an AI assistant that integrates with your EHR to automate pre-visit tasks, saving your team 50+ hours weekly. From benefits verifications and coordination of benefits to patient cost estimations, Pledge frees up your staff for more strategic work and ensures 95%+ of patient payments are collected upfront.
Learn more